Privacy Policy

By accessing these applications / portals / websites: https://www.procuresuite.io/ and any others that may be launched from time to time (hereinafter referred to as 'Website', 'Website ', and/or 'Application', which shall mean and be used interchangeably having the same meaning), is developed, operated, and maintained by Silicon IT Hub Pvt. Ltd., ('The Company'), a Company having registered office at B1-Ground Floor, Safal Profitaire, Corporate Rd, Prahlad Nagar, Ahmedabad, Gujarat 380015, India. In the Privacy Policy, "we", "our" and "us" means "the company"; "you" and "your" means any individual / Companies who and uses this Website; This Privacy Policy covers this Platform’s treatment of personally identifiable information that the company collects when you are on this platform and afterwards, and when you use this platform’s services. This policy also covers the company's treatment of any personally identifiable information (“PII”) that users share and/or the PII which the company may fetch/collect from various service providers with whom the company has integrated its systems to provide the necessary services to you. This policy does not apply to the practices of companies that the company does not own or control or to people that the company does not employ or manage.

Silicon IT Hub Pvt. Ltd. is firmly committed to protecting your privacy. We want you to feel secure when you share information with us, as we ensure that your data is in good hands. Silicon IT Hub Pvt. Ltd. protects your personal information per applicable laws and our data privacy policies. Moreover, Silicon IT Hub Pvt. Ltd. maintains the appropriate technical and organizational measures to safeguard your data against unauthorized processing or accidental loss, alteration, disclosure or access, or any other type of unlawful damage.

A. IN BRIEF

Protecting your privacy is at the highest importance for the Company, and we are committed to safeguarding it. This policy outlines how personal data we collect from you, or that you provide to us or that we may fetch/collect from various service providers with whom the company has integrated its systems, will be processed. Please read the following policy to understand the information we collect, how we will use that information and the circumstances where we will share it with third parties. This policy should be read together with our terms & condition. If you use any of our Services, you will be regarded as having read and accepted this, Policy. You must not use this platform or our Services if you do not accept this, Policy. By mere use of this platform, you expressly consent to our use and disclosure of your personal information in accordance with this Policy. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. Your consent to use the cookies in accordance with the terms of this policy when you first visit our website permits us to use cookies every time you visit our website. Further, your consent shall enable our browser extension feature to enable us to store your last visits, conduct data analytics etc.

B. COLLECTION OF AND PROCESSING OF YOUR PERSONAL DATA / BUSINESS INFORMATION

The use of this platform may result in the collection and processing of your personal data. The term "personal data" under data protection law refers to all information relating to a specific or personally identifiable person (PII). An IP address can also be considered personal data. An IP address is assigned to each device connected to the internet by the internet service provider so that it can send and receive data. When you use the platform, we collect data that you provide yourself. In addition, when you use the platform, we also automatically collect certain information about your use of it.

We collect a variety of business-related information to provide, maintain, and improve its services. This includes essential company details such as the business name, registration number, company type, and website URL, which are required for account setup and identification purposes. collects procurement-related data such as purchase orders, Requests for Proposal (RFP), Requests for Quotation (RFQ), contract details, and supplier performance information to manage and track procurement workflows.

We process personal data in compliance with the applicable data protection regulations. We will only process data where we are legally permitted to do so. When you use this platform, we will process personal data only with your consent, for the performance of a contract to which you are a party, or in order to take steps at your request prior to entering into a contract, for compliance with a legal obligation, or if the processing is necessary for the purposes of our legitimate interests or the legitimate interests of a third party, except where such interests are overridden by your interests or fundamental rights and freedom which require the protection of personal data.

C. COLLECTING ORGANIZATIONAL INFORMATION

We may collect the following personal information, Business information including but not limited to the following:

Collection of data helps businesses optimize their procurement processes, streamline supplier management, and enhance overall operational efficiency, while ensuring compliance with legal, financial, and regulatory standards.

D. PROCESSING OF ORGANISATIONAL INFORMATION

The company and its partners collect and use your organisational information and other information only as follows ("The purpose"):

E. CONSENT OF OVERRIDE DND

By using Procure Suite, you agree to provide explicit consent for this Website to override any "Do Not Disturb" (DND) settings that may be in place on your communication channels, such as email or notifications, for the purpose of delivering critical updates, important announcements, or service-related communications. This includes, but is not limited to, notifications regarding system updates, account security alerts, and other necessary operational communications that are essential for the continued use of the Website.

The users retain the ability to opt-out of non-essential promotional communications by adjusting notification preferences through their account settings. This consent is valid until you withdraw it, which can be done at any time by updating your communication preferences.

F. SHARING OF ORGANISATIONAL DATA

As a policy we do not disclose any Organizational information to anyone other than those to our employees, officers, professional advisors', third party contractors, third party service providers as reasonably necessary for the purposes set out in this policy.

We may disclose your organisational information to any member of our group of companies (this means our subsidiaries, our ultimate holding company /ies and all its subsidiaries) as reasonably necessary for the purposes set out in this policy.

There are several products/advertainment and services that may be offered by third parties on our website, (collectively, "Offers"). If you choose to apply for these separate products or services, disclose information to the providers, or grant them permission to collect information about you, then their use of your information is governed by their privacy policies and they will be acting as data controllers of your information. You should evaluate the practices of these external services providers and should view their privacy policies or contact them directly for further information before deciding to use their services. The company is not responsible for their privacy practices.

For the purposes of Data Protection Law, the Company is a data controller of your personal data. You can get in touch with the Company by using the contact details mentioned in the contact us page.

We may disclose your organizational information to any member of our group of companies or affiliates; in order to enhance and support the services we provide to you. This disclosure may occur to assist with customer support, product improvements, or to facilitate the provision of future services that may benefit your organization. By agreeing to these terms, you acknowledge and consent to the sharing of your organizational information within our group for such purposes, without the need for further explicit consent. However, such disclosure will be strictly for business purposes and in line with our commitment to maintain the confidentiality and security of your information. We ensure that any third-party members or affiliates receiving your organizational information will adhere to the same privacy standards and legal obligations as outlined in this privacy policy, and will use your data solely to assist in providing the services you have agreed to use.

G. SECURITY OF YOUR ORGANIZATIONAL INFORMATION

We ensuring the security and confidentiality of your organizational information. We implement a variety of security measures, including encryption, firewalls, and secure server infrastructure, to protect your data from unauthorized access, loss, or alteration

We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. We follow generally accepted standards to protect the information submitted to us, both during transmission and once we receive it.

When you register for the Service, this platform requires a password from you for your privacy and security. The platform transmits information such as your Registration Information for the company/ this platform or Account Credentials securely.

we regularly monitor our systems for vulnerabilities and employ industry-standard safeguards to protect your organizational information from unauthorized disclosure, misuse, or theft. While we take all reasonable precautions to protect your data, it is important to note that no method of data transmission or storage can be completely secure.

All electronic financial transactions and the geographical location entered into through our website will be protected by encryption technology.

H. DATA TRANSFER

You acknowledge and consent to the transfer, storage, and processing of your organizational information across borders, including outside of your country of residence, to servers and data centres located in various jurisdictions.

These transfers may occur for the purpose of providing the services, improving platform functionality, or ensuring compliance with applicable laws and regulations. We take appropriate measures to protect your data during these transfers, including the use of encryption and secure communication protocols.

You expressly agree to the transfers of information described in this Section. By agreeing to these terms, you consent to the cross-border transfer of your organizational information, in accordance with applicable data protection applicable laws.

I. USING THE INFORMATION FOR THE MARKETING PURPOSE

From time to time, we may request more personal information in order to provide you with other benefits of the Service. The company may aggregate information and disclose such data in a manner to:

By understanding that you can withdraw your consent at any time by opting out of receiving marketing communications.

J. RETENTION OF THE INFORMATION

You may choose not to share the data or withdraw consent but doing so may limit the services we are able to provide to you. However, once you choose to withdraw the consent the data which has been shared, shall continue to remain with us for as long as the applicable law provides.

We will securely store your data and ensure it is retained only for as long as required to provide ongoing services, The retention period may vary depending on the type of information and the nature of the services provided.

If there is any information that we are unable, for technical reasons, to delete entirely from our systems post appropriate retention period, we will put in place appropriate measures to prevent any further use of the data.

K. LOG FILE

you acknowledge and agree that we may collect and maintain log files of your activities on the platform. These log files may include, but are not limited to, information such as IP addresses, browser types, timestamps, pages visited, and other related data generated during your use of the services. Log files are automatically generated for system administration, troubleshooting, and security purposes, and may be used to improve platform functionality, enhance user experience, and ensure compliance with our terms of service.

Log files will not be shared with third parties except where required by law, for security reasons, or as necessary to protect the rights and interests of the us.

L. TESTIMONIAL AND OTHERS FORUM ON THIS WEBSITE

With this consent of yours, we may post your testimonial along with your name. If you want your testimonial removed, please contact us at email mentioned in contact us on website.

If you use a blog or other public forum on our Site, any information you submit there can be read, collected, or used by other users and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums. These forums may be hosted by the Company by one of our third-party service providers on the Company's behalf. To request removal of your personal information from our blog or community forum, contact us on the email mentioned in contact us segment of website. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

M. SINGLE SIGN-ON

In future, there may be options wherein you can log in to our site using sign-in services such as Facebook, Google or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your sign-in information, name and email address to link between the sites.

N. COOKIES AND TRACKING POLICIES

you agree to the use of cookies and other tracking technologies as described in this Privacy Policy. These technologies may be used for various purposes, including but not limited to enhancing platform functionality, analysing usage patterns, personalizing user experiences, and ensuring the performance of our services.

These cookies may be used to remember your preferences, improve user experience, and track interactions within the platform for analytical purposes. We may also use cookies to optimize the platform’s performance, such as ensuring pages load quickly and enabling you to stay logged in.

You have the right to manage or disable cookies through your browser settings. Most browsers allow you to control cookies by blocking or deleting them. However, please note that disabling cookies may affect your ability to use certain features of the platform or degrade your user experience. Some features, such as personalized content or staying logged in, may not function properly without cookies.

O. USER RIGHTS

we are committed to ensuring that you have control over your personal and organizational data. As a user, you have the following rights regarding your information:

ACCESS, CORRECTION AND DELETION

You have the right to access the personal and organizational data we hold about you. If you believe any information is incorrect or incomplete, you can request to update or correct the data through your account settings or by contacting us directly. In addition, you may request the deletion of your personal or organizational data at any time, subject to applicable legal obligations or legitimate business purposes. Once your request for deletion is processed, we will remove or anonymize your data in accordance with our retention policies.

OPTING OUT OF MARKETING COMMUNICATION

You have the right to opt out of receiving marketing communications or promotional emails from us. You can manage your preferences or unsubscribe from marketing emails by clicking the "unsubscribe" link provided in the email or by updating your communication preferences in your account settings. Please note that even if you opt-out of marketing communications, you may still receive non-promotional messages related to your account, such as transactional updates or notifications essential to the use of the platform.

P. CHANGES TO THE POLICY

We may update this Privacy Policy to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.

Q. IPR OWNERSHIP

You shall not copy, modify, transmit, distribute / re-distribute, reverse engineer etc., but not limited to, or in any way exploit the Products or any other copyrighted materials and content provided other than for your individual training. Any other purpose is expressly prohibited under these terms. You shall also not permit anyone else to copy, use, modify, transmit, distribute or in any way exploit the Products or any other copyrighted materials, trademark/ registered mark, the designs, innovations, business ideas etc., which together shall be known as IPR and the ownership of the same belongs to the company. Any infringement, theft etc., of the IPR of the company shall result in criminal proceedings against you at your risk, cost and consequences.

You will not (and will not allow any third party to) attempt to copy, record or reverse engineer any Videos or Documentation supplied by Company or stored on the website (or related) websites, outside the application in any manner.

R. CHILDREN’S PRIVACY

Our Services do not address anyone under the age of 18. We do not knowingly collect personal identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions. Users below 18 years of age are advised to use this platform/ Services under guardian ship of their parent/s and/or legal guardian.

You acknowledge that you have read and have understood these Terms of Privacy Policy, and that this Privacy Policy have the same force and effect as a signed agreement by you.